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FAQ
Roofing FAQ
- How do I know if I need a new roof?
- Age -Typical shingle
roofs last 12 to 20 years. There is variation in life due to
shingle quality, color, sun exposure and ventilation under the
roof.
- Appearance - If you have shingles that have broken off,
or look buckled or warped, or have lost some of the granule
surfacing, it may be time for replacement.
- Leaks - Probably
not the best way to find out. By the time you see evidence of
water leaking inside the house, it has probably been leaking for
quite a while prior. This leaking can cause expensive structural
damage to the rafters and the boards on top of them, not to
mention the damage to your ceilings and walls. It is usually
much less expensive to replace a roof before you see leaks.
- Note: MR ROOF will gladly send an inspector to your home, free
of charge, and give you an honest opinion. There is no
obligation or pressure to buy anything.
-
Does the MR ROOF
warranty “for as long as you live in your home” cover both labor
and material?
- Yes. When you buy MR ROOF premium products – WE
STAND BEHIND YOUR ROOF FOR AS LONG AS YOU LIVE IN YOUR
HOME. This covers both labor and material and the
warranty is not prorated. That means if it fails -
you’re covered!
-
Will MR ROOF really install
my new roof in one day?
- Yes. Typically, your new MR ROOF will
be installed in one day…that includes tear off, haul, new roof,
100% clean up. Speed does not compromise quality. We pride
ourselves on efficiency and the fact that we can mobilize and
organize a jobsite with a large and efficient workforce.
- How long has MR ROOF been in business?
- Since 1962 … with over
50,000 satisfied customers.
- How much will my roof cost?
- Our roofs typically start out at $2500, and of course go up from
there. There are a lot of factors that determine the final
price. MR ROOF uses open book pricing so there is no mystery to
our price guidelines and we are happy to share them with you.
-
What kind of roofing styles and colors do you offer?
- MR
ROOF can provide you with virtually an unlimited number of
roofing styles and colors. Our estimators will have plenty of
samples for you to view. MR ROOF uses open book pricing so there
is no mystery to our price guidelines- so you just point and we
will provide you prices right on the spot.
- When is the
best time to put on a roof?
- There is no “best time” to put on
a roof. MR ROOF installs roofs year round and there will be no
difference in quality, look, or longevity whether the roof is
installed in January of July.
- What about installing a
roof in the winter?
- MR ROOF shingles are designed to be
installed year round. A rubberized component of the shingle
makes them perfect for wintertime installation.
- What
about attic ventilation?
- The perfect times to fix, upgrade,
or maintain the correct balance of air flow/ventilation in your
attic is at time of roof replacement. MR ROOF will inspect your
attic and make any necessary recommendations. Attic ventilation
is a major factor in how long your roof will last.
- Do you
use stapes or nails?
- Though many companies use staples to
install their shingles, because it is cheaper, MR ROOF only uses
treated roofing nails specifically made for roofing only.
- What causes the stains on my old roof?
- Likely, the stains
you see on your old roof are a result of algae growth. More time
than not this algae growth is more prevalent on the North and
East facing slopes, due to less sun exposure. When you install a
MR ROOF, our shingles are treated to resist algae.
- What
is an ice dam?
- An ice dam is an area on the roof that tends
to build up with ice. Poor ventilation and constricted drainage
areas are causes of ice dams. We can often eliminate ice dams
through ventilation. Every MR ROOF is designed to eliminate any
interior leakage as a result of ice dams.
- Does MR ROOF
use Ice Guard?
- Yes, but we don’t stop there! Every MR ROOF
goes one step further with a special underlayment to protect the
entire roof for ice dam leakage.
-
If my roof leaks, will
there be long term damage?
- A leaking roof cannot be ignored
as it often causes serious damage to other components of your
home, not to mention the possibility of mold. A leaking roof
should be looked at immediately. Note: MR ROOF will gladly send
an inspector to your home, free of charge, and give you an
honest opinion. There is no obligation or pressure to buy
anything.
-
If someone gets hurt on my property during
roofing, can I get sued?
- Unfortunately yes, that is why it is
important to hire a reputable company with proper insurance. MR
ROOF carries all necessary insurance and bonding to protect you.
-
If the roofer doesn’t pay the material bill, could I be
liable?
- Yes, you have to trust that you roofer pays the
material bill which often is not paid for until well after you
have paid the roofer. A supplier may be able to encumber your
property by placing a mechanics lien against the title. This is
a nightmare expense best avoided. MR ROOF will provide you with
proof that you are safe from that.
- What if it rains
during my roof installation?
- When MR ROOF does your roof we
eliminate the weeklong process (that almost always assures rain)
by installing your roof in one day. If rain is in the forecast
we often will hold off. We can afford to do that since your roof
typically gets completed in one day.
-
Will my plants and
lawn get damaged? How about rusty nails?
- MR ROOF takes pride
in protecting your plants and shrubs. We realize how important
they are to you. We protect your yard with tarps and even run an
industrial magnet roller throughout your yard as part of the
clean-up process to assure no hidden rusty nails.
- Does MR
ROOF do insurance work?
- Yes, we have relationships with all
major insurance carriers and can negotiate on your behalf and in
your best interest.
- How does hail damage a roof?
- Hail
knocks the protective granules off the shingles exposing the
matt beneath. Once the matt is exposed to the sun the shingle
will rapidly start to degrade. Hail damage is typically covered
by homeowners insurance. Note: MR ROOF will gladly send an
inspector to your home, free of charge, and give you an honest
opinion. There is no obligation or pressure to buy anything.
-
Will my homeowners insurance pay for a new roof if I have wind or hail damage?
- Yes. Wind and Hail damage can be subjective and therefore
different opinions can arise as to the extent of the damage. It
is best to have someone representing your best interest when
your insurance adjuster inspects. MR ROOF will gladly help you
with your insurance company.
-
What if I have been turned down by insurance for wind or hail damage?
- MR ROOF will gladly send
an inspector to your home, free of charge, and give you an
honest opinion. There is no obligation or pressure to buy
anything.
- Does MR ROOF work year-round?
- Yes, and in
some years we install as many roofs in the winter as we do in
the summer.
- Can a new roof lower my utility bills?
- A
new roof , per say , will not lower your utility bills, but a
properly designed roof and ventilation system will absolutely
lower your utility bills by removing summer heat and winter
humidity from attic spaces. MR ROOF will do an attic inspection
and insulation calculation free of charge , upon request.
- Do I have to be home during the roofing work?
- No. All
work will be done on the outside of your home so we do not have
to come into your home.
-
If I have missing shingles will
my roof eventually leak?
- Yes. Missing shingles must be
corrected as soon as possible.
- Note: MR ROOF will gladly send
an inspector to your home, free of charge, and give you an
honest opinion. There is no obligation or pressure to buy
anything.
- Does MR ROOF recycle?
- Yes. MR ROOF is a
pioneer in shingle recycling. Shingles removed from your roof
are ground up and used as road bed material when and wherever
possible.
-
My existing roof is 15 years old and failing.
Why did it only last 15 years?
- Our experience is that a 20
year rated shingle lasts 12 to 14 years and a 30 year shingle
lasts 14 to 17 years at best. The shingles that your parents may
have had on their home were made of better materials with less
fillers. Today, a lot of by products can go into the shingles
affecting their longevity. When you buy a MR ROOF your roof is
guaranteed for as long as you live in your home. Our shingle is
made without byproducts and is rubberized to last a lifetime.
-
What is the difference between the roofers warranty and the
manufacturer’s warranty?
- Everything! If the shingle fails you
might get new shingles on a prorated basis( if you can prove
that it is the material and not the roofer’s fault) If the labor
fails you might get free labor ( if they are still in business
and can afford to return…and if you can fully prove it was the
roofer’s fault) either way there is a likely chance you could
get stuck - WHEN YOU BUY A MR ROOF THERE IS NO GAP IN COVERAGE -
WE STAND BEHIND YOUR ROOF 100% FOR AS LONG AS YOU LIVE IN YOUR
HOME REGARDLESS OF FAULT!
- Do you offer financing?
- Yes.
We offer a variety of financing and can help you, confidentially
and quickly. You can go to our home page and click on the
finance box for instant approval.
- Do you accept credit
cards?
- Yes, Visa, MasterCard, Discover. MR ROOF has a number
of financing options to choose from as well.
-
What if I
have a question that is not answered on this page?
- No
problem. Call us or email us …we’re happy to help!
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