Frequently Asked Questions
Does Mr. Roof help with insurance claims?
Does Mr. Roof provide a warranty on repairs?
Is financing available?
We offer financing with approved credit for our roofing, windows, siding, gutters, and insulation services.
Can I be sued if someone is injured on my property during installation?
If you hire a reputable company with proper insurance, there is nothing to worry about. Mr. Roof carries all necessary insurance and bonding to keep you protected, and we can provide proof of this prior to beginning any job.
How long has Mr. Roof been around?
If it rains during installation, will my home be protected?
Yes. We take all the necessary precautions to protect your home in case of rain and inclement weather.
How much does an estimate cost?
Mr. Roof estimates are free and offered at no obligation.
What information do you need from me before the estimate?
How long does it take to install a roof?
Will sales people come to my home?
Who will come to my home for the estimate?
A project consultant will come to your home to show you product offerings, take measurements for your project, and give you a detailed quote. We’ll help you decide if we’re the right fit for your project by answering any questions.
Does the Mr. Roof warranty apply to both materials and labor?
Does the interactive 3D visualization cost extra?
Can someone take pictures of my home for me?
How do I take pictures of my home if trees obstruct the view of my house?
Trees and other obstructions are usually not an issue. You will receive instruction as to how to best photograph your home.
How much does a new roof cost?
What happens if my insurance company turns down my claim?
We can give you an open book pricing estimate if the insurance company denies your claim, and will introduce to you our financing options. There is never any obligation to buy during our estimating process.
Do you accept credit cards?
Do I need to be at home during the install?
Who does the installation of my project?
How long will it take for my roof to be replaced?
What's the best time during the year to replace my roof?
Do roof leaks cause long-term damage?
How do I know if my home needs a new roof?
To determine if your home needs a new roof consider the age of roof, it's appearance, and whether or not there are leaks. Typical shingle roofs last approximately 12-20 years.
Regular inspections can help you monitor the appearance of your roof. Our experts will photograph what you cannot see from the ground, such as physical damage, broken shingles, or granule surfacing loss.
Leakage is first visible in the attic. If you have access to the attic, grab a flashlight and look for beams of light coming through the top of the house, as well as stains and streaks, which signal a leaky roof.
Are there different color schemes of roofing systems to choose from?
Does a roof installation use staples or nails?
We use specialized nails. Our Trident 3 has a barbed shank tech and three times the holding power of regular nail and prevent water from leaking into your home, unlike a smooth shank nail.
What is an ice dam?
How does Mr. Roof protect my home against ice?
We use ice guard on our roof systems, and we don’t stop there. Every single one of our newly installed roofs includes an underlayment, which will protect the entire roof from leakage caused by ice build up.
Does Mr. Roof utilize ice guard?
Will my landscaping get damaged during a roof installation?
How does hail damage a roof?
Does homeowners insurance cover the cost of a new roof after hail damage?
Are missing shingles a problem?
Can a new roof can lower utility bills?
Should I be home during a roof installation?
Does Mr. Roof cover roof repairs?
Is there a minimum number of windows I need to order?
What does it mean for a window to be energy star rated?
Are Mr. Roof windows energy star rated?
Yes. We care about the environment and believe in saving you money on your heating and cooling bills. All our windows come with an Energy Star rating.
What does "U" value mean for windows?
Are windows warrantied through Mr. Roof?
Does Mr. Roof offer different grades of windows?
How much does it cost to install new windows?
What does it mean for windows to be fusion welded?
What benefits will new windows provide?
How much can I save in utility costs with new windows?
Savings will vary depending on your lifestyle. We aim to save you 49% on your energy usage with Mr. Roof windows and other energy saving products throughout your entire home.
Can Mr. Roof windows be cleaned from inside my home?
What does "low-e" mean?
What is argon when it comes to windows?
What is krypton when it comes to windows?
When is the best time of year to install new windows?
There is no time that is more ideal. Mr. Roof can install windows all year long.
I have storm windows, will I be able to keep them?
Are Mr. Roof windows stock sizes or are they custom made?
At Mr. Roof, we would never try to make a stock window fit. Mr. Roof windows are custom made to the opening in your home, which ensures a perfect fit.
Does Mr. Roof also install exterior doors?
Yes! Mr. Roof has a selection of exterior doors to choose from. We can install any kind of exterior door, whether it is decorative front doors with sidelights, utility doors, and even patio sliding doors. Our estimators are happy to provide options and pricing.
What is the typical cost of new siding?
How long does siding installation take to complete?
Will my landscaping be damaged during installation?
How can I make my siding maintenance free?
To make your home maintenance free, install vinyl siding and eliminate all exterior surfaces that require painting.
Wood surface exteriors can be wrapped in aluminum, or replaced maintenance free trim. The estimators at Mr. Roof can provide options and pricing for you. We use open book pricing, so there is never a question about where our prices come from.
What are the different kinds of siding?
There are a variety of low maintenance siding possibilities. Options range from Crane Board, Premium Pointe, Market Square, Portsmouth Shake and Shingles, Royal Board and Batten, and James Hardie Board. Mr. Roof is a factory-certified vinyl siding installer. Our project consultants can speak to the characteristics and design of each siding style to help you determine which type is best for you.
What is the benefit to vinyl siding?
Was is the benefit to solid core siding?
What is the benefit of fiber cement siding?
What is the benefit of composite siding?
Do I have to have my siding painted?
Our vinyl siding options are designed to never need painting.
What is Mr. Roof's siding warranty?
How long does new siding last?
Will I save money with new siding?
How durable is vinyl siding?
What is the best time to install siding?
What should I have installed first, new windows or siding?
Should gutters be installed before siding?
I have stucco on my home, can siding still be installed?
If my home has stucco can new siding be installed?
Does Mr. Roof have vertical siding?
What is the most common masonry problem?
Should I have my chimney waterproofed?
What is a chimney crown?
What kinds of masonry work cab Mr. Roof provide?
Mr. Roof has specialty crews of skilled contractors who can complete masonry repair of all types, as well as stucco, brick, block, and stone services. We have experience in basement and foundation installation and repair, waterproofing, patio and driveway pavers, historical preservation, and maintenance. Read more (BOX - Bulleted list) Types of masonry work: - Tuckpointing - Chimney repair and rebuild - Chimney reline and resleeve - Restorative waterproofing - Historical preservation - Erosion control - Facade installation - Laying pavers and walkways - Building patios - Visit our masonry page to learn more.
Why is a chimney crown important?
The crown of your chimney is an important aspect to keeping moisture from entering the chimney and therefore your home. Damaged or cracked crowns allow water to trickle in and may cause damage to your entire home. They are made of concrete which is resistant to moisture.
Why is fixing a cracked chimney crown important?
Water will enter the chimney if the crown is cracked, eventually breaking the mortar down and causing extensive chimney damage. During the winter, this water will freeze and thaw repeatedly and this can crack your actual chimney. Once water finds its way into your chimney cavity, it will find its way into your home causing more damage, resulting in costly repairs.
Can I just add cement to my cracked chimney crown?
What does Mr. Roof use to repair cracked chimney crowns?
Why is my chimney crown cracked?
Chimney crowns are made of cement because it is resistant to water, but because cement is not flexible the crown will ultimately crack. At Mr. Roof, we use a special flexible sealant to fix chimney cracks so they won't reappear and cause damage to your chimney and home. Expansion and contraction of masonry due to fluctuations in temperature is a common reason for cracking.
Top reasons for cracked chimney crowns:
- Concrete shrinkage
- Damage due to water freezing, then thawing
- A shift in the chimney structure
My roof is leaking around my chimney, it the cause my roof or my chimney?
Without an expert getting on your roof to assess the situation it is impossible to determine the cause of a leak. Our specialty crew of skilled masons is trained to uncover the cause of a leak, and can do this at no cost to you.
How can I tell of my chimney crown needs repaired?
What is a masonry chimney?
Should my chimney be waterproofed?
What is chimney waterproofing made of?
Does waterproofing change the look of my chimney?
How long does chimney crown repair take to complete?
Should I repair my chimney at the same time that a new Roof, windows, or siding is installed?
What is a chimney reline?
How often should I clean my gutters?
How are gutters installed?
Slope and support both come into play when it comes to assessing installation techniques for your gutter system. Slope determines the rate that rain will be able to pour down the gutter. Gutter hangers are crucial to the gutter support system, and the climate in your area will determine spacing.
How many downspouts do I really need?
You’ll want to see a downspout every 20 to 40 feet, depending on the slope of your roof and the rooflines.
How do I know if I need new gutters?
How long do gutters last?
If you take the time to clean your gutters and follow proper maintenance protocols, your gutters should last about 20 years without needing a replacement.
Will my new gutters be the same color?
When should I call a gutter professional?
Gutters installed incorrectly will cause problems for your entire roofing system. Call Mr. Roof for an inspection at no cost and we'll give you an estimate for our gutter replacement services.
When should I replace attic ventilation?
What is insulation R-value?
Why is it important to insulate an attic?
How long blown-in attic insulation take to install?
Will new attic insulation save me money?
Yes. By keeping cool or warm air in, depending on the season, professional attic insulation can lower your energy bills by as much as $600 per year.
Why insulate an attic?
What is the best type of attic insulation?
There are three types of attic insulation: batt, blown, or sprayed. Batt uses large pieces of pre-formed insulation. Blown-in insulation uses a hose to give a complete layer of insulation, filling in gaps and crevices. Sprayed uses a similar technique to blown, but is considerably more expensive. Mr. Roof uses blown-in glass insulation to provide coverage without breaking the bank.
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Here's what to expect...
- We’ll start with a quick consultation to answer questions and discuss project needs.
- A Project Consultant will come out to take measurements, present you with options and provide a free estimate.
- You’ll have the option to see your project through our 3D visualization technology provided to you on your phone or computer.