Frequently Asked Questions


Does Mr. Roof help with insurance claims?

We are able to negotiate on your behalf with any of the major insurance carriers for your insurance claims, keeping your best interest in mind.

Does Mr. Roof provide a warranty on repairs?

Yes, all of our repair and replacement work comes with a written warranty. With other roofing companies, there is typically a difference between the roofer’s warranty and the manufacturer’s warranty. Mr. Roof warranties are different, and offer a clear advantage to going with our competitors.

Is financing available?

We offer financing with approved credit for our roofing, windows, siding, gutters, and insulation services.

Can I be sued if someone is injured on my property during installation?

If you hire a reputable company with proper insurance, there is nothing to worry about. Mr. Roof carries all necessary insurance and bonding to keep you protected, and we can provide proof of this prior to beginning any job.

How long has Mr. Roof been around?
Mr. Roof has been in business over 50 years and satisfied over 300,000 customers.
If it rains during installation, will my home be protected?

Yes. We take all the necessary precautions to protect your home in case of rain and inclement weather.

How much does an estimate cost?

Mr. Roof estimates are free and offered at no obligation.

What information do you need from me before the estimate?
Someone from our friendly customer service team will give you a pre-appointment call so we can understand your project goals. Once a project consultant arrives at your home for the estimate, we'll take measurements and explore your options with you.
How long does it take to install a roof?
We try to complete work quickly in order to minimize interruption to your life. Most of our roof replacements can be done in a day.
Will sales people come to my home?
A project consultant will come to your home to to take measurements, review your options, and put together a detailed quote on the spot. We’ll answer any questions to help you decide if we’re the right fit for your project.
Who will come to my home for the estimate?

A project consultant will come to your home to show you product offerings, take measurements for your project, and give you a detailed quote. We’ll help you decide if we’re the right fit for your project by answering any questions.

Does the Mr. Roof warranty apply to both materials and labor?
Yes. We take 100% accountability for materials an labor, unlike most of our competitors. We stand behind our premium roofing products—if anything fails, we’ve got you covered.
Does the interactive 3D visualization cost extra?
Our 3D visualization technology is offered free of charge through our partnership with HOVER. After scheduling your appointment, you will recieve a link to download the app. From there you will be instructed on how to take pictures of your home to see your project with different product and color options.
Can someone take pictures of my home for me?
If you are unable to take pictures of your home yourself, the project consultant who arrives at your home will be able to do it for you. It may slow down the process slightly, but we are happy to help.
How do I take pictures of my home if trees obstruct the view of my house?

Trees and other obstructions are usually not an issue. You will receive instruction as to how to best photograph your home.

How much does a new roof cost?
Monthly payments start as low as $69 for new roofing systems with our roof financing options. When you receive your free estimate, we will show you open book pricing as you can make a decision from there.
What happens if my insurance company turns down my claim?

We can give you an open book pricing estimate if the insurance company denies your claim, and will introduce to you our financing options. There is never any obligation to buy during our estimating process.

Do you accept credit cards?
Yes. We accept Visa, MasterCard, and Discover.
Do I need to be at home during the install?
You do not have to be home for roofing or siding jobs, which are completed 100% from the exterior of your home. With the majority of our roofing jobs completed in one day, you could come back home from a full day of work to see your project completed, and your yard just how you left it. Our installers are licensed and insured so you don't have to worry.
Who does the installation of my project?
Insured and bonded factory-trained installers contracted by Mr. Roof will complete your project.

Free estimate, no obligation.

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Free Estimate

Here's what to expect...

  • We’ll start with a quick consultation to answer questions and discuss project needs.
  • A Project Consultant will come out to take measurements, present you with options and provide a free estimate.
  • You’ll have the option to see your project through our 3D visualization technology provided to you on your phone or computer.