Frequently Asked Questions
Does Mr. Roof help with insurance claims?
Does Mr. Roof provide a warranty on repairs?
Is financing available?
We offer financing with approved credit for our roofing, windows, siding, gutters, and insulation services.
If you hire a reputable company with proper insurance, there is nothing to worry about. Mr. Roof carries all necessary insurance and bonding to keep you protected, and we can provide proof of this prior to beginning any job.
Yes. We take all the necessary precautions to protect your home in case of rain and inclement weather.
Mr. Roof estimates are free and offered at no obligation.
A project consultant will come to your home to show you product offerings, take measurements for your project, and give you a detailed quote. We’ll help you decide if we’re the right fit for your project by answering any questions.
Trees and other obstructions are usually not an issue. You will receive instruction as to how to best photograph your home.
We can give you an open book pricing estimate if the insurance company denies your claim, and will introduce to you our financing options. There is never any obligation to buy during our estimating process.
How long will it take for my roof to be replaced?
What's the best time during the year to replace my roof?
Do roof leaks cause long-term damage?
To determine if your home needs a new roof consider the age of roof, it's appearance, and whether or not there are leaks. Typical shingle roofs last approximately 12-20 years.
Regular inspections can help you monitor the appearance of your roof. Our experts will photograph what you cannot see from the ground, such as physical damage, broken shingles, or granule surfacing loss.
Leakage is first visible in the attic. If you have access to the attic, grab a flashlight and look for beams of light coming through the top of the house, as well as stains and streaks, which signal a leaky roof.
We use specialized nails. Our Trident 3 has a barbed shank tech and three times the holding power of regular nail and prevent water from leaking into your home, unlike a smooth shank nail.
We use ice guard on our roof systems, and we don’t stop there. Every single one of our newly installed roofs includes an underlayment, which will protect the entire roof from leakage caused by ice build up.
Is there a minimum number of windows I need to order?
What does it mean for a window to be energy star rated?
Are Mr. Roof windows energy star rated?
Yes. We care about the environment and believe in saving you money on your heating and cooling bills. All our windows come with an Energy Star rating.
Savings will vary depending on your lifestyle. We aim to save you 49% on your energy usage with Mr. Roof windows and other energy saving products throughout your entire home.
There is no time that is more ideal. Mr. Roof can install windows all year long.
At Mr. Roof, we would never try to make a stock window fit. Mr. Roof windows are custom made to the opening in your home, which ensures a perfect fit.
Yes! Mr. Roof has a selection of exterior doors to choose from. We can install any kind of exterior door, whether it is decorative front doors with sidelights, utility doors, and even patio sliding doors. Our estimators are happy to provide options and pricing.
What is the typical cost of new siding?
How long does siding installation take to complete?
Will my landscaping be damaged during installation?
To make your home maintenance free, install vinyl siding and eliminate all exterior surfaces that require painting.
Wood surface exteriors can be wrapped in aluminum, or replaced maintenance free trim. The estimators at Mr. Roof can provide options and pricing for you. We use open book pricing, so there is never a question about where our prices come from.
There are a variety of low maintenance siding possibilities. Options range from Crane Board, Premium Pointe, Market Square, Portsmouth Shake and Shingles, Royal Board and Batten, and James Hardie Board. Mr. Roof is a factory-certified vinyl siding installer. Our project consultants can speak to the characteristics and design of each siding style to help you determine which type is best for you.
Our vinyl siding options are designed to never need painting.
What is the most common masonry problem?
Should I have my chimney waterproofed?
What is a chimney crown?
Mr. Roof has specialty crews of skilled contractors who can complete masonry repair of all types, as well as stucco, brick, block, and stone services. We have experience in basement and foundation installation and repair, waterproofing, patio and driveway pavers, historical preservation, and maintenance. Read more (BOX - Bulleted list) Types of masonry work: - Tuckpointing - Chimney repair and rebuild - Chimney reline and resleeve - Restorative waterproofing - Historical preservation - Erosion control - Facade installation - Laying pavers and walkways - Building patios - Visit our masonry page to learn more.
The crown of your chimney is an important aspect to keeping moisture from entering the chimney and therefore your home. Damaged or cracked crowns allow water to trickle in and may cause damage to your entire home. They are made of concrete which is resistant to moisture.
Water will enter the chimney if the crown is cracked, eventually breaking the mortar down and causing extensive chimney damage. During the winter, this water will freeze and thaw repeatedly and this can crack your actual chimney. Once water finds its way into your chimney cavity, it will find its way into your home causing more damage, resulting in costly repairs.
Chimney crowns are made of cement because it is resistant to water, but because cement is not flexible the crown will ultimately crack. At Mr. Roof, we use a special flexible sealant to fix chimney cracks so they won't reappear and cause damage to your chimney and home. Expansion and contraction of masonry due to fluctuations in temperature is a common reason for cracking.
Top reasons for cracked chimney crowns:
- Concrete shrinkage
- Damage due to water freezing, then thawing
- A shift in the chimney structure
Without an expert getting on your roof to assess the situation it is impossible to determine the cause of a leak. Our specialty crew of skilled masons is trained to uncover the cause of a leak, and can do this at no cost to you.
How often should I clean my gutters?
How are gutters installed?
Slope and support both come into play when it comes to assessing installation techniques for your gutter system. Slope determines the rate that rain will be able to pour down the gutter. Gutter hangers are crucial to the gutter support system, and the climate in your area will determine spacing.
How many downspouts do I really need?
You’ll want to see a downspout every 20 to 40 feet, depending on the slope of your roof and the rooflines.
If you take the time to clean your gutters and follow proper maintenance protocols, your gutters should last about 20 years without needing a replacement.
Gutters installed incorrectly will cause problems for your entire roofing system. Call Mr. Roof for an inspection at no cost and we'll give you an estimate for our gutter replacement services.
When should I replace attic ventilation?
What is insulation R-value?
Why is it important to insulate an attic?
Yes. By keeping cool or warm air in, depending on the season, professional attic insulation can lower your energy bills by as much as $600 per year.
There are three types of attic insulation: batt, blown, or sprayed. Batt uses large pieces of pre-formed insulation. Blown-in insulation uses a hose to give a complete layer of insulation, filling in gaps and crevices. Sprayed uses a similar technique to blown, but is considerably more expensive. Mr. Roof uses blown-in glass insulation to provide coverage without breaking the bank.
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Here's what to expect...
- We’ll start with a quick consultation to answer questions and discuss project needs.
- A Project Consultant will come out to take measurements, present you with options and provide a free estimate.
- You’ll have the option to see your project through our 3D visualization technology provided to you on your phone or computer.