Mr. Roof Reviews

Having been a customer of Mr. Roof since early 2011, we have their products all over the place – gutter replacement, downspouts, windows throughout the house, doors throughout the house, balcony doors, siding of the entire house. All done by great people with quality work. Whenever – over the years – there was a little damage or question, Mr. Roof was there for us in a timely fashion. Now, the recent SAT evening storm did damage to the siding – high on top. One call and (with some visuals of the damage) one email to Mr. Roof on MON morning did the trick: email response was received back the same day for some clarification. Phone contact on TUE, repair on TUE. Covered under warranty. Thank You, Mr. Roof (Scott and Team)!!!

I have worked for an estimate on roof replacement. He has been extremely patient and helpful with my issues!

My project lead person was Joey. He kept me informed thru the completion of the installation of my roof replacement.

Mr Roof has been great to work with. From start to finish, each member of the team has made the process easy and transparent. They showed up on time, every time and kept me up to date with timely communication throughout the process. Joe in sales had up front pricing with clear discounts and clear timelines. Joey, the project manager, was available at all times and communicated clearly before, during and after the project was complete. The new roof and gutters look great. Thank you guys for all your work.

About 12 years ago I had my roof replaced with Mr. Roofs Thunderguard shingles with a lifetime warranty. I have had zero problems, and my roof was in good shape after the ten year inspection. Ten years ago I also had my siding replaced, and about three weeks ago discovered a hole in the siding. Fortunately I had saved some left over siding so it matched perfectly. Contacted Mr. Roof and after a little conversation, they came to my home (in the middle of winter) and were able to replace the damaged piece of siding, and fix another small problem where a piece of the siding had fallen off. This company stands behind their work and their employees are knowledgeable and helpful.

Eric was very professional in helping me get my new garage roof done. His crew did a great job with installation and cleanup. Thank you to everyone on the Mr. Roof team for such an easy process in getting this done.

Had someone come by to offer an estimate after several houses in the area were damaged by a storm. The team that came to do the estimate where professional courteous and friendly. They climbed onto the roof for inspection and didn’t just fly a drone over the house. I was pleasantly surprised when they told me there was no damage after the inspection and didn’t do a hard pressure sales pitch! How GREAT to find a group that just wanted to help us out. I would definitely recommend the group and will call them if I ever need any roofing work.

Called Mr. Roof for a total exterior remodel project. Super fast appointment.

Josh H. met us at our home and was extremely professional, courteous, and helpful in explaining our options and providing solutions.

He also helped us prioritize the Have To’s and the Want To’s making it easy for us to understand the scope of our project and plan accordingly.

Highly recommend Mr. Roof for your next project! Ask for Josh H.

After tornado season in December 2021 I had a handful of roof tiles come up and a hole in my siding. I called for repair of my roof and they were also able to repair my siding – which was perfect. Also, since rain was expected, the workers came before my appointment and tarped the area to insure no additional damage would occur before my scheduled repair date. That is quality service and I would definitely call them again if needed.

I’m so happy! They did a great job, cleaned up behind themselves, they were so professional and great pricing. I know who I’m going to contact when I ready for new siding.

John Austin inspected my roof in July 2024; he’s a straight shooter, experienced and knowledgeable. You’ll come away having learned more roofing in a half hour than you may have ever known before. He’s an outstanding representative of the Mr. Roof organization, and I glad I scheduled with them.

Out of all the quotes that we received, Mr. Roof was $10K less than the other second lowest option. They offered various payment plans, providing financial flexibility on top of their already stellar affordability. The cheerful staff quickly finished the job in one day and took care to not damage our landscaping and garden beds. We worked with Scott Abrams and he was extremely professional and respectful during his visit and for any follow up.

I just had a new roof installed on our house and garage by Mr. Roof. It looks awesome. I can’t say enough about how great the salesperson and installation team were to deal with. The salesperson was very knowledgeable and patient, answered all my questions, and made me feel secure about my decision to choose Mr. Roof. The installation team showed up in just a couple of days around 8:30 am. They worked extremely hard and stayed with the whole project until completion around 5 pm. They did a superb job tearing out my old roof, replacing wood, and installing the new roof in just one day. And to top it off, they cleaned everything up and swept my cement and lawn for metal. And now, no more leaks! Very impressive outcome! I highly encourage you to use Mr. Roof for your roofing project. You will not be disappointed.

I contacted Mr. Roof to provide an estimate for storm damage to my roof. Eric arrived at the scheduled time and immediately got to work surveying the situation. He was respectful and knowledgeable. He listened to and answered all of of my questions. He went over multiple scope-of-work options without pressure selling. His professionalism was appreciated. Overall, it was a great estimate experience.

Matthew Young, my salesman, came to my to rescue every time my buyers remorse surfaced. Mario & his team of men repaired every shortcut that our builder took, along with the damage it caused. I’m so grateful for all the care that was put into my roof, right down to the clean up. I never have to be concerned about my roof ever again. Thank you to the Mr Roof team.

When we were getting estimates, Adam was helpful and easy to work with and he answered all our questions, along with some we didn’t know to ask! It’s winter, and we weren’t expecting for work to start until later, but first week of March, Devon called to let us know they’d be here Monday if that worked for us. Lonnie stopped by to introduce himself as the project manager, along with Joey, and Monday at sunrise they’re here in force! It’s a big roof but they removed all the old roof and put on the new one that same day. It took 11 hours, but they finished! They cleaned up all the nails and debris – you’d never know they’d been here! And a 20 year warranty! Who could ask for more??

Contacted Mr Roof Grand Rapids MI new roof for my house and garage. Nick/Estimater responded quickly for estimate and explanation of issues with my house roof that was not even five years old. The schedule called with installation date, so I could have my leaf guard removed three days before installation. Shingles delivered day before and dumpster day installation. Eight man crew arrived at 7:00 am and started removing old roof. They had new roof on house and garage completed by 11:30 am. They put tarps down and did excellent cleanup of my yard. I would recommend this company for their professional service, excellent materials and they warranty for life any issues with roof.

Andrea in main office was very thorough on our correspondence. Took care of our matter very fast and efficiently. Great service.

Jon arrived on time to give me estimate & go over options. Very thorough & friendly. Crew arrived as scheduled & worked all day. They had to return next day for final touches. Everything was properly cleaned up when they left.

After speaking with and getting promises from several roofing companies, we spoke with John Austin from Mr. Roof and we were very impressed with his knowledge and demeanor. He is a real professional who took time to explain everything we had questions on. Mike the Project Manager made sure everything was available. Jim and his crew did a timely and excellent job on a beautiful new roof. There was never any pressure and they were very available. Thanks Mr. Roof!

We were in negotiations with another company going on 6 months. Needing a new roof, I contacted Mr. Roof and received a response the same day. Ryan came out (did an exceptional job) and within the span of a week and a half, we

had a new roof! The team that put on the roof was courteous and respected our landscaping and the area around the parameter. They cleaned up afterwards and even came out the following day to make sure everything looked right. And, most of all the roof looks great! I also appreciate the commitment and communication from the project manager, Cody. He was responsive and understanding with my questions. Overall, I highly recommend Mr. Roof.

First of All they beat (All) of the Crazy Estimates on my small hip roof. Had small problem with bath room vent hookup their service Guy came out evaluated it came back with everything necessary and went Above and beyond to Correct the small problem that may not have been their fault. I’m a happy Customer and think it would have been insane going ( Anywhere) else .Thank Mister Roof and All their Crews .I’m happy !!

George, the salesman was friendly, honest and pointed out details that others did not. The price was fair and competitive. The fact that Mr. Roof has been around for a LONG time and isn’t going to be out of business in a year or two if there was a problem and I needed to use the warranty. The work was done quickly and everything was spotless when they finished. Very pleased with my new roof.

From sales all the way to the installation and inspection process was perfect. They were professional, friendly, and explained thoroughly all the steps that they will do through installation. Highly recommend to my family and friends and anyone who needs a new roof!!

Thank you MARK D. for your expedience in resolving my water leak problem. After identifying water intrusion into my family room, you diagnosed the problem immediately caused by another installation contractor and remedied the situation to prevent more water damage. Thanks again to Mr. Roof for professional work and responsiveness.