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5.0
5.0 out of 5 stars (based on 29 reviews)
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Customer Reviews

Personable & professional!

1 month ago

Michael Sharpe came to my home and took pictures and he definitely was professional and personable. He knows his job and he was very through in his explanation of what I needed and how it can be done. I appreciated his candidness and his presentation was very good!

Kimberly Y.

Feedback from onsite estimate

1 month ago

Michael Sharpe conducted a five star review and estimate yesterday at our home for a roof replacement.

Donna M.

Well done roof tarp installation

1 month ago

Spencer at Mr. Roof was on time to my appointment and not only did he give me quotes but he install my roof tarp the same day. I can not say this about other company’s that I had call first. I plan on using Mr. Roof again. It rain and flooded that weekend and my house was now dry and quiet it was awesome.

Rosemary

Roof Replacement Cleveland – Great Cleanup

1 month ago

Salesman Tony came to check out my roof , he looked inside and outside ,took pictures to show just what we needed to be done. He was very knowledgeable and not pushy . Adhm ,was a pleasure to talk to knowledgeable as well . Christian called and showed up checking everything was going well .

The work crew were great fast efficient , hard workers . Did a great job on the cleanup.

I would recommend Mr.Roof to my family and friends .

Mr J.

Roof replacement estimates.

1 year ago

I have worked for an estimate on roof replacement. He has been extremely patient and helpful with my issues!

Mark S.

New garage roof

1 year ago

Eric was very professional in helping me get my new garage roof done. His crew did a great job with installation and cleanup. Thank you to everyone on the Mr. Roof team for such an easy process in getting this done.

Joanne D.

Excellent

1 year ago

John Austin inspected my roof in July 2024; he’s a straight shooter, experienced and knowledgeable. You’ll come away having learned more roofing in a half hour than you may have ever known before. He’s an outstanding representative of the Mr. Roof organization, and I glad I scheduled with them.

Al B.

Professional and easy to work with on an estimate

1 year ago

I contacted Mr. Roof to provide an estimate for storm damage to my roof. Eric arrived at the scheduled time and immediately got to work surveying the situation. He was respectful and knowledgeable. He listened to and answered all of of my questions. He went over multiple scope-of-work options without pressure selling. His professionalism was appreciated. Overall, it was a great estimate experience.

John N.

Pleased with the work.

2 years ago

Jon arrived on time to give me estimate & go over options. Very thorough & friendly. Crew arrived as scheduled & worked all day. They had to return next day for final touches. Everything was properly cleaned up when they left.

Lenora

Very professional and timely

2 years ago

Eric was on time. He was neat in appearance and was very professional. Answered all questions and concerns I had about my roof.

James S.

Highly recommended

2 years ago

The roofing crew was professional and experienced. Management was responsive and communicated the process, changes and schedule.

Anise B.

Very knowledgeable

2 years ago

Jason Kilby came out to our home and gave us an estimate on a roof for our house. He was very thorough with his explanation. He was very patient and willing to answer our many questions! Customer service was an absolute 10/10.

Maggie B.

Affordable and friendly

2 years ago

Eric from Mr Roof arrived to do an inspection on my roof. Eric was very professional and very thorough with the inspection. He went over everything in detail and explained what he had found. I have a better understanding of my roof and what it needs. Eric was very easy to talk to and answered all my questions in detail. I appreciate someone being truly honest and up front. Also gave me a recap of our conversation and a list of estimates to fit my budget in my email. I Would highly recommend them for roofing in Cleveland, Ohio.

Sylvia J.

Smooth roof installation

2 years ago

Many thanks to Eric M at Mr. Roof for getting our roofing project underway! He walked us through the process and the products step by step and was incredibly patient with our many questions. The responsiveness and follow through have been top notch. Scheduling and installation all went smoothly. The crew was hard working and attentive. Many thanks to all!

Beth B.

Roof repair experts are top notch

2 years ago

Called for an assessment and estimate for my roof, and Jon was on time, professional and detailed. Also gave me an honest opinion of my needs. Would definitely consider them for a full roof replacement when needed.

Bill K.

Quality roofing products

2 years ago

I just had a great roof inspection and quote from Jason Killy. He was very knowledgeable about all the products they offered and how everything works. He took the time and answered all my questions and explained everything if easy to understand terms.

Robert E.

Honest roofing company

2 years ago

Received an estimate yesterday with Mr Roof roofing company and their representative Eric and we couldn’t be more pleased! He was extremely informative and honestly quite interesting! Besides being so acknowledged on their procedure and the materials they use, he was very personable! He understood our desperate situation with our roof and our financial situation. From the time Eric got there to the time he left he NEVER pushed us to make a decision! He left with us telling him we’ll get back to him and with the quality of work and guarantee behind it he doesn’t have to….. We are so happy with the quote and Eric himself, that we are looking forward to this. I doubt there’s a better roofing company anywhere that can beat what they have to offer!

Brenda T.

The warranty is where it is at

2 years ago

I had Mr.Roof out to do an inspection and roof inspection last week. I decide to go with Mr.Roof because of the professionalism and the warranties are excellent. Shout out! To Jason Kilby for helping us make the correct roofing decision.

Jason K.

Roof replacement was excellent

2 years ago

Eric was very kind, informative, clean and clear with inspection and explaining the company value and I look forward to speaking with him again soon.

Kenneth J.

Love the Owens Corning products

2 years ago

On time and professional. Talked through the issues on my roof and let me come to my own decision. Will be working with them.

Rachael T.

Attention to detail

2 years ago

Jon from Mr. Roof provided an incredibly thorough and detailed explanation of the entire roof project, which I truly appreciated. His expertise and willingness to explain every aspect of the process made me feel confident and well-informed. It’s rare to find such dedication to customer understanding, and Jon’s efforts certainly stood out. Kudos to him for his outstanding service!

Leelee

3D Model roofing colors

2 years ago

I was impressed with the 3D model of our home that gives you an idea of what shingle color and style will look the best on your home. Also, impressed by Eric who came to our home and gave us an impressive explanation of what their company will provide in the way of quality roofing materials and workmanship and several prices for a new roof depending on the quality of materials that would be included in the pricing.

Richard E.

No Pushy Salesmen

2 years ago

He was well manner he was honest and polite and explained everything to me and he gave my wife and I time to discuss it.

Michael L.

Very Professional Cleveland Roofers

2 years ago

The company was professional they was on time help you with anything you asked them and a blessing.

Clara D.

I choose Mr. Roof

2 years ago

Mr. Roof Cleveland did a wonderful job explaining what needed to be done with my roofing problem. Very professional

Ozz T.

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